Virdee Virtual Reception Mobile

A fully mobile solution

From pre-arrival communications and check-in to amenities access and check-out, everything is just a tap away.

With Mobile App and Mobile Web options, guests can choose how they interact with your property. No app download required.

Already have an app? All features can be integrated right into your existing app via SDK, providing guests with access to new features while maintaining a familiar look and feel.

73% of travelers want to use their mobile device to manage their hotel experience, including checking in and out, paying, ordering food and more. - Hotel Business

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Mobile features

If you offer it, your guests can access it. Going beyond check-in and check-out, all amenities are available in the Mobile App or Mobile Web.

  • Special requests
  • Room choice and upgrades
  • Remote Assistance
  • Food & beverage ordering
  • Mobile key

Check out the video to see a real-time check-in.

Mobile App and Mobile Web

Mobile web and mobile app screens with booking information

According to Forbes, 91% of users hate being forced to install apps to do business.

That is why Virdee offers both Mobile App and Mobile Web solutions. Guests can access property features and customize their stay regardless of whether they are using app or web. This gives guests the flexibility to interact with the property on their terms.

Mobile key management

The guest's phone is their key, letting them head straight to their room without the need to stop by the front desk. Mobile key sharing is avaialable as well as backup key cards from the Kiosk.

Virdee is working with Apple, Google, and lock brands to provide guests with mobile keys directly in their Apple or Google wallet. Once this technology is broadly available to the market, we will be able to offer it to our clients, making check-in even more seamless.

* Due to security restrictions, mobile and wallet key access requires the Mobile App. 

Open hotel room with mobile key on phone in hand and smart lock

Enhance the experience with a Kiosk

kiosk: woman checking in to kiosk by scanning QR code on mobile phone app

Mobile and Kiosk work seamlessly together to further expand the check-in possibilities. If a guest wants a physical key card, they simply scan the QR code from the app or welcome email at the kiosk when arriving in the lobby. There is no need to redo any check-in steps already completed on Mobile.

Learn more about the Virtual Reception Kiosk.

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