Posts Tagged ‘digital transformation’
LivAway Suites™ Doubles Down on Tech-Forward Commitment with Virdee Partnerships
LivAway Suites Becomes First National Extended Stay Hotel Brand to Implement Virdee Technology into Brand Standards SALT LAKE CITY (July 25, 2023) — LivAway Suites™, the developer-centric, economy-extended stay hotel brand, has announced a partnership with innovative software-as-a-service company, Virdee, to strengthen their technology-forward brand standards for guests. The collaboration with Virdee will implement a…
Read MoreBuy vs build: lessons from Hilton and HotelKey
Hilton recently announced its large-scale rollout of HotelKey’s Property Engagement Platform (PEP). Already at over 1,000 properties, it’s going to reach over 7,000 worldwide Hilton properties by 2026. Designed to act as a hub for a suite of software, PEP enables faster employee training (40 hours vs four hours, according to Hilton) while reducing complexity…
Read MoreEmbracing Technology: The Key to Unlocking Hotel Guest Success
In today’s digital world, technology has become an integral part of our daily lives. From ordering food to planning our holidays, technology has made everything accessible and convenient. The hotel industry is no exception to this trend, and hotels that keep up with emerging technologies are experiencing higher occupancy rates, increased customer loyalty, and guest…
Read MoreWhat Does Front-Desk-on-Demand Mean?
What Does Front-Desk-on-Demand Mean? On the surface, front-desk-on-demand seems simple to define. It’s anything that replaces the front desk and allows guests to do what they could do at the front desk but via technology instead. However, the further you dive into it, the more complex the topic can become. Does it include a connection…
Read MoreThe Rise of Conversational Bots: How Hotels Can Adapt to Remain Competitive
The hospitality industry is undergoing a significant transformation with the rise of conversational bots powered by AI, such as ChatGPT. These bots can simplify the hotel search process and improve online reservations, but they also pose challenges for businesses to adapt and remain competitive in the industry. With fewer listings and ads available, hotels and OTAs must find new ways to attract visitors and increase their visibility. To do so, businesses must optimize their online presence, invest in influencer marketing, embrace social media marketing, leverage customer reviews, improve user experience, increase direct bookings, and take advantage of paid search ads. By implementing these strategies, hotels can stand out from the competition and provide the best customer experience, ultimately increasing revenue and driving growth in the age of conversational bots.
Read MoreThe Future of Hospitality: How Guest-Facing Technology is Changing the Way Properties Operate
The hospitality industry has experienced a significant transformation in recent years, primarily due to the rise of digital technology. This trend has extended to short-term rentals, apartments, and campus housing, where guest-facing technology is leveraged to enhance the guest experience. One of the main benefits of guest-facing technology is convenience. Mobile apps, in particular, have…
Read MoreHospitality technology can help any property type
Hospitality technology is a very large bucket. It includes everything from back-of-house items like property-management systems (PMS) and accounting software to front-of-house tech like in-room tablets and self-check-in apps and kiosks. Thanks to innovative startups, the bucket continues to grow as new ideas are turned into reality and continue to revolutionize how hotels are run.…
Read MoreThe Importance of Integrations in a SaaS world
The days of vertical integration are in the past. Companies today, especially SaaS (Software as a Service) companies, specialize in areas where they have unique expertise. In order to expand their offerings, they partner with experts in other areas or license technology. Apple doesn’t build its own OLED panels and instead sources them mainly from…
Read MoreVirdee and MapsPeople partner to maximize the hotel guest experience with indoor mapping
The Virdee virtual reception app now doubles up as an interactive hotel map for guests 24 January 2023, Austin – Virdee, a SaaS company delivering digital check-in and virtual concierge services to the hospitality industry, has today announced its partnership with MapsPeople, the world-leading provider of dynamic mapping and navigation. By combining MapsPeople’s user-friendly indoor…
Read MoreVirdee-Cloudbeds Connection Provides Fully Contactless Operations Platform
The integration allows hotels and hosts to provide a completely contactless guest experience, including mobile or kiosk check-in, while improving guest satisfaction at each touchpoint. AUSTIN, Texas – December 15 – Virdee, which delivers digital check-in and virtual concierge services to the lodging industry, has announced an integration to Cloudbeds, an all-in-one lodging operations platform,…
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